Delivery & Payment

Delivery Information

Free Shipping

We offer free standard shipping on all AED orders within Hong Kong only.

Delivery Times

If stock is available, delivery time is 3-5 business days within Hong Kong.

Delivery Partners

• SF Express: For Hong Kong Island, Kowloon and New Territories
• Hong Kong Post: For outlying islands (local courier)

Delivery Options

• Standard Delivery: Free for Hong Kong (3-5 business days)
• Installation Service: Professional installation and training available

Order Processing

Orders are typically processed within 1 business day. You will receive an email confirmation with tracking information once your order has been shipped.

Payment Methods

We accept various payment methods to make your purchase convenient and secure:

Payment Security

Online payment is provided by Stripe.com with payments secured by 256-bit SSL encryption. We never store your payment information on our servers. Your financial data is processed by certified payment processors that comply with PCI DSS standards.

Corporate Accounts

We offer special payment terms for corporate customers, schools, and healthcare facilities:

• Net 30 payment terms available
• Purchase order processing
• Volume discounts for bulk orders
• Dedicated account manager

Special Services

Emergency Delivery

Need an AED urgently? We offer emergency delivery service within Hong Kong. Contact us at +852 63193962 for immediate assistance.

Installation & Training

Professional installation and training services available:

• On-site installation and setup
• Staff training sessions
• CPR/AED certification courses
• Maintenance program setup

Shipping Coverage

Currently, we only ship within Hong Kong. For inquiries about shipping to other locations, please contact our customer service team.

Questions?

For questions about delivery or payment options, contact our customer service team: