Delivery & Payment

Hong Kong delivery charges

Free delivery applies to orders of HK$400 or above. Orders below HK$400 have an HK$80 delivery fee. All amounts are in Hong Kong dollars.

Dispatch and delivery

Delivery normally takes 1–3 working days. In-stock orders are usually dispatched within 1 working day after the order and payment are confirmed.

Working days exclude Saturdays, Sundays and Hong Kong public holidays. Delivery estimates depend on stock availability and courier conditions. We will confirm any different lead time before accepting your order.

Quotations and payment

Request a quotation from a product page or contact us with the model and quantity you need. We will confirm the product configuration, price, availability, delivery charge and payment instructions before you order.

Please use only the payment details on your confirmed quotation or invoice. Any installation, training or other service must be agreed separately in writing.

Delivery issues

If your parcel is damaged or your order has not arrived within the confirmed delivery period, contact us with your order reference so we can help.