Warranty & Maintenance

Warranty depends on the product

Warranty periods and coverage vary by manufacturer, model, consumable and supplied configuration. The warranty applicable to your purchase will be confirmed in your quotation or supplied warranty documents.

Battery standby life, electrode expiry and device warranty are different. Always check the expiry date on the actual consumable and the instructions for the exact model.

Routine readiness checks

Follow the manufacturer’s instructions for readiness checks, storage, cleaning and replacement of batteries and pads. Check the device status indicator and consumable expiry dates at the intervals specified in its manual.

After use, an error indication, visible damage or a failed self-test, follow the manufacturer’s instructions and arrange assistance. Do not assume a device is ready merely because it has not been used.

Support and replacement consumables

Contact us with the brand, model, serial number and a description of the issue. We can confirm suitable replacement consumables and any available service arrangements before you proceed. Training, installation and maintenance services are subject to separate confirmation.