Maintenance
Comprehensive AED Warranty & Maintenance Services
Ensure your life-saving equipment is always ready when it matters most. FirstAED provides professional maintenance and comprehensive warranty coverage for all AED devices across Hong Kong.
Why Regular AED Maintenance is Critical
After purchasing a defibrillator, it's essential that the device can be deployed effectively in an emergency, both for the patient's safety and the confidence of the first-aid responder. Regular maintenance of an AED ensures reliability and safety when every second counts.
During AED maintenance, battery life and electrode expiration dates are checked, software is updated, and comprehensive tests are performed. This process identifies potential defects and ensures materials are replaced when needed. Without proper maintenance, a defibrillator may fail to function when needed most in a cardiac emergency.
Life-Saving Reliability
Ensure your AED works perfectly when someone's life depends on it. Regular maintenance prevents emergency failures.
Battery & Electrode Monitoring
We track expiration dates and replace batteries and electrodes before they compromise device functionality.
Software Updates
Keep your AED current with the latest medical protocols and technological improvements through regular updates.
The FirstAED Service Center Advantage
We provide professional maintenance services tailored for Hong Kong's medical device requirements. As a specialist with over 8 years of experience in the region, we understand the critical importance of reliable emergency equipment. Our operations follow ISO 13485 standards, guaranteeing the highest quality maintenance services.
ISO 13485 Certified
Our maintenance procedures follow international medical device quality standards, ensuring your AED meets all regulatory requirements.
Expert Technicians
Our certified technicians have specialized training on all major AED brands and models available in Hong Kong.
Flexible Scheduling
On-site maintenance visits scheduled at your convenience, with minimal disruption to your operations.
Detailed Reporting
Comprehensive maintenance reports and compliance documentation for your records and regulatory requirements.
Professional AED Maintenance Services
Regular maintenance of automated external defibrillators (AEDs) is crucial for ensuring optimal performance. In Hong Kong, medical device maintenance should follow Department of Health guidelines and international best practices. We recommend comprehensive maintenance at least every 12 months, with quarterly inspections for high-use environments.
Comprehensive Inspection
- Visual inspection of device exterior and display
- Power-on self-test verification
- Battery level and functionality check
- Electrode pad expiration and seal integrity
- Accessory kit inventory and condition
Updates & Calibration
- Software and firmware updates
- Protocol updates per medical guidelines
- Device calibration and accuracy testing
- Data memory and event log review
- Configuration verification
Parts Replacement
- Battery replacement when needed
- Electrode pad replacement
- Accessory restocking (razors, towels, gloves)
- Cabinet and mounting hardware inspection
- Emergency contact information updates
Warranty Coverage & Protection Plans
Standard Warranty
Coverage: All AEDs come with manufacturer warranty (typically 5-8 years)
Includes: Device defects, software issues, hardware malfunctions
Support: Technical support during business hours
Extended Protection Plan
Coverage: Extended warranty up to 10 years
Includes: Annual maintenance, battery replacement, 24/7 support
Support: Priority response and emergency replacement unit
Premium Care Package
Coverage: Comprehensive protection including accidental damage
Includes: Bi-annual maintenance, all consumables, training updates
Support: Dedicated account manager and same-day service
Schedule Your AED Maintenance
Ready to ensure your AED is always emergency-ready? Contact our maintenance team to schedule a service appointment or discuss warranty options for your equipment.
Need Emergency AED Service?
If your AED is showing error messages or not functioning properly, contact us immediately.
Available 24/7 for critical AED issues